Quality is one of the fundamental characteristics behind the success of Boss Yönetişim Hizmetleri A.Ş., the developer of Informasoft®. While managing the quality systems of its own services, Boss Yönetişim also provide coaching services to its customers in quality issues.
We have put in a great deal of effort in quality in order to come up with a competitive and leading software product. Our company is under constant inspection as it stores the sensitive data of its global customers.
We aim to improve our quality on a constant basis by developing systems that are consistent with the regulations of various industries. For instance, our system is capable of storing data in accordance with the regulations of Banking Regulation and Supervision Agency.
- It is the only internationally inspected standard that identifies the security and confidentiality requirements of Information Security Management System (ISMS). It is designed to ensure that adequate and appropriate security criteria are chosen.
ISO 27001 requires that the corporations prepare their risk management and risk plans, tasks and responsibilities, business continuity plans, emergency management procedures and that they keep the records of the same up to date in practice. Our company provides its services based on an information security policy that includes the aforementioned practices.
- Our company aims to improve on its customer satisfaction policy on a constant basis through its Customer Satisfaction System. Our goal is to set a standard on our customer related organizational processes by increasing the number of customers satisfied with our services. ISO 10002 requires that the needs of the customer are addressed as quickly as possible and the issues are monitored efficiently by keeping records up to date.
It is the standard that defines an up to date and consistent quality management system. Our company has been in possession of an ISO 9001 certificate for many years by meeting the requirements of this particular standard. This certificate proves that our services are provided in accordance with the internationally recognized standards.
Thanks to this standard, our employees' quality consciousness has improved and our service results have been efficiently measured.
- It is a prestigious domestic certificate awarded by the Turkish Standards Institution (TSE). It demonstrates that the field of activities is consistent with the service standards intended for that particular line of business or the technical regulations regarding the same.
- Our company has taken out a 2.000.000 USD financial liability insurance policy in order to protect our customers against possible damages.
- Our company offers a Siber Attack Insurance Policy with the purpose of covering and securing possible damages caused by violation of personal or corporational datas, income profit losses caused by attacks on network security or network cuts and loss of reputation.